How do I check my booking on booking com?

How do I contact Customer Service booking?

During the peak travel season, more guests than usual need help from our Customer Service team. If your guests need to contact us, ask them to visit our Help Center at

Can I refund my booking in booking com?

Unfortunately, it is impossible to ask for a refund by writing an email or contacting them through the live chat. When you write to, they will instruct you to call their customer service.

What is your confirmation number?

Every airline ticket that is issue contains a code or number. It can be called “booking code,” “airline record locator,” or “reservation number.” Typically, it's alphanumeric, meaning it contains both numbers and letters, allowing the code to be short, around six characters long.Jan 24, 2021

How can I check my hotel confirmation?

Calling your hotel to confirm your reservation is an easy way to make sure they are expecting you. Telephone the hotel directly. Do not contact any online travel sites, even if you used them to make the reservation. Give the reservation agent your name, arrival date and confirmation number if you have one.

image-How do I check my booking on booking com?
image-How do I check my booking on booking com?

How do I send a message to booking com?

If you have a specific question that you need our help with, you can send us a message. To do this, click on Inbox in the extranet or tap More on the Pulse app. We'll do our best to get back to you within 24 hours, but sometimes it might take us a little longer.


How do I talk to someone at hotels com?

You can call us at (866) 223-2092.


How long does booking com take to refund?

If your booking has been cancelled, refunds you immediately. The processing time may take 7 to 10 days and depends on your bank. If you have questions, contact your bank directly.


How do I cancel a reservation on booking com for free?

When you book a room on, you get a confirmation email. Scroll it down till you see the green “Cancel your booking” button. Click the button and you will get to the page with the details of the booking. The cancellation window will pop-up automatically.Mar 4, 2019


Does free cancellation mean full refund?

Cancelling a non-refundable booking may result in a full charge of the booking. Free cancellation means that the booking can be cancelled within a certain period of time. For example, some properties allow you to cancel 48 hours before check-in time.


Can you cancel a non-refundable hotel on booking com?

Even if a guest booked a non-refundable rate, they can ask to cancel this for free. Our research shows that guests are most likely to cancel accidental bookings within 24 hours. In fact, 25% of all cancellation requests are made within this period.


Is free cancellation on booking com really free?

- With a fully flexible policy, your guests will only pay when they stay at your property, and can cancel free of charge during a time frame of your choice prior to check-in. ... If the guest does end up staying, you can give them back the money afterwards, or simply deduct it from the overall price of the reservation.

Share this Post: